AceNet Solutions Blog » IT Support

AceNet Solutions Core IT Services

AceNet — Wed, 19 Mar 2014 03:22:19 +0000

AceNet Solutions are leading IT service providers for Corporate IT Support in Sydney CBD area. We have a dedicated team of IT Professionals that can help tailor a solution to help resolve your IT matters and concerns, as well as ongoing support and Managed IT Services. Speak to AceNet about us becoming your Managed IT Service Provider and find out how we can help your business save money and cut costs.

AceNet offers a full range of services relating to Business IT Support, such as:

24/7 server support and Helpdesk services
Proactive and preventative system maintenance and monitoring
Hosted Private Cloud services in a highly secure Australian data centre
Backup and Disaster Recovery solutions
Software Development (eCommerce, Website and Tailored Applications)
Affordable high speed business grade Internet links
Cost effective branch to branch data connectivity
Secure remote access to your data from anywhere
VOIP telephony solutions
Planned office relocations with minimal IT business impact
Business Intelligence (BI) reporting that makes sense
IT Security and Threat assessment
World-class data centre facility for all your co-location requirements
Mobile and BYOD solutions
Hardware and software sales

AceNet ensures it is partnered with the leading ICT vendors in the industry today, making sure we have access to the best technologies that are currently available on the market. AceNet Solutions is customer service focussed and aims to provide the best IT Support in Sydney and beyond and is proud to offer very competitive prices for IT services as well as hardware and software.

If you require Professional It Services, please feel free to contact AceNet Solutions on 1300 466 400 for a consultation to discuss how we can help with your IT environment for your Business.

Small Business IT Support Sydney CBD

AceNet — Mon, 18 Nov 2013 02:09:37 +0000

Particularly in the Sydney CBD, small business IT support is increasingly needed as technology pervades both the professional and commercial sphere. However, it can be difficult at times to find someone who you can trust will take care of your particular needs without eating into a limited budget. Without the extensive amount of resources as larger companies may have, small businesses can often struggle to maintain and manage their IT environment while balancing this with their regular business activities and targets.

If you’re a small business or a startup company and need IT support at any level or to any extent, look no further than AceNet Solutions. We can guarantee that our broad range of services, options and packages will cover your requirements and needs while fitting within your budget. From consultation to planning and designing improved infrastructures, to monitoring and maintaining your IT environment, our dedicated, certified and experienced engineers won’t let you down.
Some of the small business IT support services which AceNet Solutions can provide for you include:

Managed services
Virtualisation/server consolidation
Network auditing
IT consulting
Outsourced services
Communication solutions
Security solutions
Mobile computing
Disaster recovery
Office relocations
Server co-location

A variety of custom packages and services can also be arranged, through close consultation with you as you let us know exactly what you’d like or need – you can be sure that no problem will be left unresolved following our comprehensive IT support. Have a look at our comparison chart to help you choose which on-premises or hosted private cloud support services best suit you and your business.

If you would like any further details regarding our Sydney CBD small business IT support services, please don’t hesitate to contact us or give us a call today on 1300 466 400.

IT Support: Help When You Need it Most

AceNet — Mon, 02 Sep 2013 00:41:27 +0000

The prospect of hiring a full-time IT support staff doesn’t make sense for many businesses. They simply don’t need someone onsite every day. However, that doesn’t mean that IT support isn’t needed. IT support personnel, whether full-time, part-time or on call is an essential component of nearly every business. After all, our businesses run on desktop computers, tablets, and mobile phones, among other computer-based devices. We need them to work quickly, efficiently, and consistently well. When they don’t it results in loss of productivity, man hours, and revenue.

If you run a small business and don’t have a need for a permanent onsite IT support staff, there are many companies, such as AceNet Solutions, that provide on call support. You don’t have to pay an employee to sit around waiting for something to happen. But, what types of services do IT support companies provide? Let’s take a look.

Network Setup, Administration, Support, and Security

You don’t need to enter into a long, drawn out, expensive contract just to get your network system set up and running. IT support experts can come in, set it up for you, show you and your staff how to use it, and assist you on an as-needed basis. They can also provide the much-needed security to make sure your system is safe.

This is also true of office relocations. If you plan on moving your business to another site, it is critical that you cover all necessary bases, including the relocation of your systems. An IT support team can help you with your move, and that will get you up and running efficiently in short order.

Data Backup and Recovery

Most businesses that don’t have an effective data recovery plan in place close within a year. The loss of data is simply too devastating to overcome. An IT support team can set up a data recovery plan for you to ensure that, should a disaster strike, your business will be up and running again, and your data will be secure.

Other Benefits of Outsourcing IT Support

You will be backed by a high level of expertise from a collective knowledge and experience of a team of IT professionals.

Your organisation will enjoy a consistency of service over time. Employees of your organisation can come and go over time but your outsourced IT provider will remain consistent over time. There will be no need for hidden costs of retraining. Plus there is no possibility of your entire IT talent leaving you high and dry due a career change or sea change.

You will have year round coverage – your IT support will never be away on sick leave or annual leave.