1300 466 400On-Premises Support Plans
If you prefer to locate your servers on your own premises then we can manage those servers for you as well as all user workstations and laptops, and your entire network through a combination of on site support and administration plus remote monitoring, support, and administration. This is the traditional model of I.T. support services. We have perfected our On-Premises Support solutions over many years.
Platinum 24/7
Does your organisation provide mission critical, round the clock, systems that absolutely must be running reliably at all times? Through our active monitoring and alerting systems we can ensure that your mission critical systems are always available to your staff and/or customers. We can also help you to build in levels of redundancy that ensure minimum to zero interruptions in the event of a failure of one component.
Platinum
This plan is ideal for organisations, with their own servers on site, who wish to cap and control I.T. support costs and take advantage of reduced hourly rates. This plan provides for professional proactive and reactive support services as well as actively managed services.
Example: 20-30 staff members with 2-4 servers on site. Users mainly require support during normal business hours.
Gold
This plan is ideal for organisations, with their own servers on site, who wish to cap and control I.T. support costs and take advantage of reduced hourly rates. This plan provides for professional proactive and reactive support services as well as actively managed services.
Example: 5-10 staff members with 1-2 servers on site. Users mainly require support during normal business hours.
Silver
This plan is ideal for organisations, with their own servers on site, who prefer a pay-as-you-go I.T. support service. This plan provides for professional reactive support services.
Example: 5-10 staff members with 1-2 servers on site. Users mainly require support during normal business hours.